Topic: Waiting for offer, no response
LAGIER priority asked 4 days ago
Expected behavior Hello, After completing the renewal offer proposed at 179€, I still have not received your offer to renew my subscription to MDB. I have made several requests and in general, you respond quickly to messages. Is there a problem?
Alain Actual behavior
Resources (screenshots, code snippets etc.)
LAGIER priority answered 2 days ago
Hello Maja,
Thank you for your feedback. Regarding the Black Quater offer, I filled out the offer and I was supposed to receive an offer 45 minutes later. I have not received any offer from MDB. Thinking that my mail was perhaps lost, I renewed the request 3 times, and I am still without a response. Today I received a new last chance offer from Filip Kapusta to renew my subscription. I do not understand what is happening after 3 requests and still no response from MDB. I am sending you a copy of the email received this morning 21.11.2024 at 10:17 to certify the proposal received from MDB. So what should I do to renew my subscription, if no one answers? I have already written to contact@mdbootstrap.com, and Filip Kapusta. I also forward you Filip Kapusta's email to contact@mdb Thank you
MDBootstrap staff commented 1 day ago
Hello,
Let's keep the conversation in the original email thread. I replied to you yesterday and today, please check your inbox and spam folder.
Best regards,
Maja from MDB
MDBootstrap staff answered 3 days ago
Hello,
The support forum is dedicated to technical questions only. For all non-technical matters, please contact us by email at contact@mdbootstrap.com.
In this case, I reached out to you via the email address associated with your account.
Keep coding,
Maja from MDB
FREE CONSULTATION
Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.
Answered
- ForumUser: Priority
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: -
- Device: -
- Browser: -
- OS: -
- Provided sample code: No
- Provided link: No