Topic: Waiting for offer, no response

LAGIER priority asked 4 days ago


Expected behavior Hello, After completing the renewal offer proposed at 179€, I still have not received your offer to renew my subscription to MDB. I have made several requests and in general, you respond quickly to messages. Is there a problem?

Alainenter image description here Actual behavior

Resources (screenshots, code snippets etc.)


LAGIER priority answered 2 days ago


Hello Maja,

Thank you for your feedback. Regarding the Black Quater offer, I filled out the offer and I was supposed to receive an offer 45 minutes later. I have not received any offer from MDB. Thinking that my mail was perhaps lost, I renewed the request 3 times, and I am still without a response. Today I received a new last chance offer from Filip Kapusta to renew my subscription. I do not understand what is happening after 3 requests and still no response from MDB. I am sending you a copy of the email received this morning 21.11.2024 at 10:17 to certify the proposal received from MDB. So what should I do to renew my subscription, if no one answers? I have already written to contact@mdbootstrap.com, and Filip Kapusta. I also forward you Filip Kapusta's email to contact@mdb Thank youenter image description here


MDBootstrap staff commented 1 day ago

Hello,

Let's keep the conversation in the original email thread. I replied to you yesterday and today, please check your inbox and spam folder.

Best regards,

Maja from MDB


MDBootstrap staff answered 3 days ago


Hello,

The support forum is dedicated to technical questions only. For all non-technical matters, please contact us by email at contact@mdbootstrap.com.

In this case, I reached out to you via the email address associated with your account.

Keep coding,

Maja from MDB



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Answered

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No