Topic: Can't getCode of design block, e-commerce shopping Cart

Hai Shen pro asked 2 months ago


Just paid 89$, still can not get code


MDBootstrap staff answered 2 months ago


Hi,

Thank you for reaching out and informing us about the issue you're experiencing with accessing the code after your purchase of $89.

Please follow these troubleshooting steps to resolve the issue:

  1. Try Logging In via Incognito Mode: Sometimes browser extensions can interfere with the login process. Please open an incognito window in your browser and attempt to log in from there.
  2. Clear Your Browser's Cache: Occasionally, stored data in your browser can cause issues. Clear your browser’s cache and try logging in again.
  3. Disable VPN (If Applicable): If you're using a VPN, it might be affecting your ability to log in. Please try disabling it temporarily and attempt to log in again.

If problem persist, please provide us with more information. Best regards, Rafał



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Status

Answered

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 7.3.2
  • Device: iOS
  • Browser: safari
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No