Topic: Cancel Subscription

Dae pro asked 2 weeks ago


I would like to cancel my subscription. I tried going to My Orders > Subscriptions > SEE MORE > CANCEL SUBSCRIPTION, but I cannot confirm the cancellation because part of the page seems to be missing.

Please let me know how to proceed.


Dae pro answered 4 days ago


This product is abandoned. And your support it doesn't exist. Website is not working. No way to delete things from the cart. No way to finish cancel subscription. And also no way to receive support from you. No one answering in in 2 weeks. You should take better care of your product, and what is more important, from your costumers. Just check how many posts about this same topic you have here in the last 3 months. You had time enough to fix it. Since I have no answer from you, I blocked the charges in the payment platform.


Dae pro answered 1 week ago


one week and still waiting for your answer.



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Status

Answered

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 9.3.0
  • Device: Windows
  • Browser: Chrome
  • OS: 11
  • Provided sample code: No
  • Provided link: No