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Topic: [Billing] Subscription renewed without my confirmation

byword free asked 5 months ago

I was charged a renew subscription when I in fact did not subscribe to yearly subscription. I originally had one in 2023 but it expired, and now I'm suddenly charged one. Can you please cancel the the most recent subscription? I have not downloaded any of the assets. I would appreciate your help in this matter.

Mateusz Leciejewski staff answered 5 months ago

Hello,

I’ve reached out to you via the email address associated with your MDB account.

Kind regards,

Mateusz

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Status

Answered

Specification of the issue
  • ForumUser: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: Mac
  • Browser: Chrome
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No
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billing
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byword
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